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Terms & Conditions

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the SE16 Property Services website and the services we provide. By accessing our website or booking our services, you agree to be bound by these Terms.

2. About Us

SE16 Property Services provides handyman, maintenance, and property improvement services across London and surrounding areas.

3. Services

We offer a range of property services including, but not limited to:

  • General handyman work

  • Plumbing and electrical services

  • Property maintenance

  • Kitchen and bathroom refurbishments

All services are subject to availability and may vary depending on location and project requirements.

4. Bookings

  • All bookings must be made via our website, WhatsApp, or agreed communication channels.

  • By booking a service, you agree to provide accurate and complete information.

  • We reserve the right to refuse or cancel bookings at our discretion.

5. Pricing & Payment

  • Prices may vary depending on the nature and complexity of the work.

  • Quotes provided are estimates unless otherwise stated.

  • Payment terms will be agreed prior to commencement of work.

  • A call-out fee or deposit may be required to secure bookings.

  • Full payment is due upon completion unless agreed otherwise.

6. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance.

  • Late cancellations may result in a cancellation fee.

  • We reserve the right to reschedule appointments due to unforeseen circumstances.

7. Customer Responsibilities

  • Customers must ensure access to the property at the agreed time.

  • The work area should be safe and free from hazards.

  • Any relevant information about the job must be disclosed prior to the visit.

8. Liability

  • We will carry out all work with reasonable care and skill.

  • We are not liable for pre-existing issues or hidden defects not disclosed prior to work.

  • We are not responsible for delays caused by factors outside our control.

  • Our liability is limited to the value of the service provided.

9. Materials & Workmanship

  • Materials supplied by us are covered by manufacturer warranties where applicable.

  • Workmanship is guaranteed for a reasonable period, depending on the service provided.

  • We are not responsible for issues arising from customer-supplied materials.

10. Quotations

  • Quotes are based on the information provided at the time.

  • Additional work or unforeseen issues may result in revised pricing.

  • Any changes will be discussed and agreed before proceeding.

11. Website Use

  • The content on this website is for general information only.

  • We reserve the right to update or change content at any time without notice.

  • Unauthorised use of this website may result in legal action.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect and use your data.

13. Complaints

If you are not satisfied with our service, please contact us and we will aim to resolve the issue promptly and professionally.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

15. Contact Information

If you have any questions about these Terms, please contact us via:

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